How conversational commerce will change your business

Conversational Commerce is rapidly becoming a biz buzzword like mobile and multichannel commerce before it.Chris Messina (the guy who brought us the hashtag) wrote an influential post earlier this year about 2016 being the year of conversational commerce. WhatsApp’s announcement that it’s moving into B2C communication and Facebook having done Continue Reading

Get Threat Protection as Savvy as the Attackers Themselves

When it comes to cyber security, the healthcare industry is vulnerable. Providers face substantial regulation around privacy and data security. And hackers have much to gain; recent stats put the black market value of healthcare records at 10 times that of credit card information. Consider these sobering statistics from the Continue Reading